Host - Douro

Prentice Organization•Portland, OR

9d•Onsite

About The Position

Douro is a culinary destination in the heart of Portland, Maine, inspired by the rich flavors, traditions, and hospitality of the Douro Valley region of Portugal. Our restaurant celebrates fresh, local ingredients paired with authentic Portuguese influence, offering guests a warm and memorable dining experience. At Douro, we are passionate about creating a welcoming environment for both our team and our guests—where quality, creativity, and community come together. As we build our team, we’re looking for individuals who share our dedication to exceptional service, genuine hospitality, and a love for food and culture. Douro is part of the Prentice Hospitality Group, known for its portfolio of exceptional Maine dining destinations and dedication to culinary excellence.

Requirements

Previous experience in hospitality or customer service preferred, but not required.
Strong communication and interpersonal skills.
Ability to remain calm and upbeat in a fast-paced environment.
Professional appearance and positive attitude.
Reliable, punctual, and a strong team player.

Responsibilities

Greet guests with a warm, friendly, and professional demeanor.
Manage reservations and waitlists using the restaurant’s system.
Coordinate seating to maximize efficiency while maintaining an excellent guest experience.
Communicate effectively with servers and managers about guest needs, table status, and flow of service.
Answer phones, take reservations, and provide accurate wait time estimates.
Assist with menus, special requests, and accommodating guest preferences.
Maintain cleanliness and organization of the host stand and entrance area.
Support the team during peak service hours to ensure smooth operations.