Host

TCH RGV•Edinburg, TX

6d•$20 - $25•Onsite

About The Position

At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors. We are looking for a competent, outgoing, and expert multitasker who is excited to work within the poker industry. Poker Hosts are the face of Texas Card House. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you! Your ultimate goal will be to provide high-quality service that will help us maintain and attract guests. We encourage applicants from all backgrounds and those requiring accommodations to apply. This role will be in-person located in our TCH location: RGV

Requirements

Minimum of 1 year customer service experience (Required)
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Positive attitude, professional demeanor, and a genuine desire to provide excellent service.
Ability to work flexible hours, including nights and weekends.
Basic computer proficiency.
Knowledge of poker (a plus, but not required).

Nice To Haves

Knowledge of poker (a plus, but not required).

Responsibilities

Greet guests with excellent customer service and a professional demeanor.
Efficiently seat players based on waitlist, game availability, and player preferences.
Maintain an accurate waitlist and provide guests with estimated wait times.
Answer guest questions about game options, promotions, and Texas Card House policies.
Promote upcoming tournaments and special events.
Assist with processing player registration and buy-ins (following all company cash handling procedures).
Maintain a clean and organized reception area.
Answer phones, social media inquiries, and other guest requests
Assist guests with the sale of memberships, merchandise, food, etc.
Utilize CRM and applicable platforms for data tracking