Host

Behind The Scenes Catering & Events•San Diego, CA

36d

About The Position

The Host is a tipped position that plays a key role in setting the tone for each guests visit, providing a friendly and attentive greeting, coordinating seating to optimize both the guest experience and the efficiency of service. This position will work closely with the front-of-house team and management to ensure a smooth flow of guests throughout service.

Nice To Haves

Previous hosting or customer service experience in restaurant or hospitality environment preferred.
Excellent communication and interpersonal skills.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills with attention to detail.
Professional appearance and demeanor.

Responsibilities

Warmly greet guests upon arrival and professionalism and enthusiasm.
Manage check-in process for walk-in guests.
Escort guests to their tables, presenting menus and highlighting and seasonal specials.
Respond to guests inquiries and accommodate special seating requests when possible.
This position could also be cross trained with our cashier position.
Communicate wait times clearly and accurately to guests.
Coordinate with servers and management to ensure smooth table transition.
Relay guest requests, special occasions, and dietary needs to a appropriate staff members.
Assist with opening and closing procedures, along with side work throughout shift.
Assist with front-of-house setup, organization, and upkeep during service.
Support overall flow of the dining room, helping to maintain a calm, inviting atmosphere.