Host
About The Position
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Requirements
- Minimum 18 years of age
- 1-year experience working as a host in an upscale restaurant preferred
- Strong attention to detail; strong customer service/hospitality skills
- Must possess excellent interpersonal skills and diplomacy
- Strong communication skills
- Ability to lift, push, and pull 20lbs
- Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
- Flexible schedule: ability to work nights, weekends and holidays as required
- Must be able to work in an environment with fluctuating temperatures
- Education - High School Diploma or Equivalent
- Experience Required - 0-1 Year
Nice To Haves
- 1-year experience working as a host in an upscale restaurant
Responsibilities
- Greet guests and patrons upon arrival at the restaurant with professionalism, customer service, and a hospitable attitude
- Answer restaurant phone calls timely; assist with transferring phone calls, recording reservations, and processing take-out orders as requested by guests
- Review reservation list and ensure seating arrangement is in accordance to guests’ preference and/or restaurant guidelines; escort guest(s) to designated dining space
- Responsible for organizing and maintaining host stand and entrance of the restaurant; ensure all menus are clean, organized, and updated with most updated menu
- Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
- Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
- Support all team members to ensure guests receive high quality service; provide notes and insights if guests have special requests, assist team by clearing/cleaning/pre-setting tables for next party, ensure hospitable experience for all guests
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Understand and assist with execution of responsible alcohol service
- Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including but not limited to: Social distancing, Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible, Use of gloves when handling guest food or beverage, Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees, Frequent handwashing, regardless of use of gloves
- Other tasks as assigned by supervisors and/or managers
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
