Host - DraftKings Sports & Social Nashville
About The Position
DRAFTKINGS SPORTS & SOCIAL will deliver an immersive sports entertainment and dining experience to downtown Nashville. The concept brings together DraftKings’ top-rated and industry-leading sports gaming platforms with Sports & Social’s market leadership in operating high-energy, first-class dining and entertainment venues. Together, this integration will create an exciting destination for DraftKings and Sports & Social customers to enjoy. The space will be highlighted by several state-of-the-art LED media walls and signature bars that will allow guests to watch multiple games and sporting events at once.
Requirements
- At least one year of experience with customer service and/or hosting.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
- Must be able to read, review and understand seating charts.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
Responsibilities
- Answers the phones and taking messages/reservations.
- Maintaining an accurate wait when necessary.
- Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
- Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Coordinate seating arrangements to provide fast and courteous service to guests.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- Anticipate needs of scheduled special parties.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
