Host

LIDO MANAGER LLC • Miami Beach, FL

9d • Onsite

About The Position

The Host at Lido Bayside is the first impression and the tone-setter for the entire dining experience. This role oversees the flow of reservations, seating, and guest arrival, ensuring every interaction feels warm, seamless, and distinctly The Standard. Blending organization with personality, the Host manages the pace of the floor, coordinates closely with service teams, and creates a welcoming, elevated-yet-relaxed environment. From VIP arrivals to walk-ins at sunset, this role ensures every guest feels seen, cared for, and excited to be here.

Requirements

• Minimum of 1 year of experience as a Host or Lead Host in a high-volume, upscale, or lifestyle venue (Miami Beach experience preferred).
• Familiarity with reservation platforms such as SevenRooms, OpenTable, Resy, or similar.
• Strong understanding of restaurant flow, pacing, and seating optimization.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced, high-energy environment.
• Strong attention to detail and guest awareness.
• Professional, confident, and approachable demeanor.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• Fluent in English; Spanish preferred.
• Ability to stand for extended periods (8+ hours per shift).
• Ability to walk, turn, bend, and reach frequently throughout the shift.
• Ability to lift or move items up to 40 pounds when needed.
• Ability to work in outdoor environments and varying temperatures.

Nice To Haves

• Previous leadership or supervisory experience is a plus.

Responsibilities

• Greet all guests with warmth, confidence, and personality, creating a strong first impression.
• Manage the guest arrival experience, ensuring smooth and efficient seating.
• Handle VIP guests, large parties, and special requests with professionalism and discretion.
• Recognize returning guests and anticipate preferences when possible.
• Address guest concerns gracefully, resolving or escalating as needed.
• Manage daily reservations and seating charts to maximize flow, efficiency, and guest satisfaction.
• Monitor pacing, table turns, and wait times, adjusting as needed throughout service.
• Communicate table statuses and timing updates with servers and management in real time.
• Maintain accuracy of reservation systems (SevenRooms, OpenTable, Resy, or similar).
• Ensure all guest notes, allergies, and special requests are communicated effectively.
• Act as the liaison between the host stand, service team, and management.
• Partner with F&B leadership and Guest Experience teams to anticipate guest needs.
• Support shift reporting, including cover counts and guest feedback tracking.
• Participate in pre-service meetings and ensure alignment on reservations and service flow.
• Ensure host stand and entry areas are clean, organized, and aligned with The Standard aesthetic.
• Maintain menus so they are clean, current, and presentation-ready at all times.
• Support training and onboarding of new hosts.
• Provide guidance and feedback to team members to maintain service standards.
• Assist in managing host coverage and scheduling across outlets as needed.
• Lead by example, maintaining a positive, professional, and team-oriented presence.
• Maintain strong knowledge of hotel programming, events, menus, and offerings.
• Uphold The Standard’s service style, playful, polished, and effortlessly engaging.
• Continuously look for opportunities to elevate the guest experience from arrival to departure.

Benefits

• Spa Discounts on world-class treatments and services.
• Full Access to Spa & Gym Facilities.
• Up to 3 complimentary fitness classes per week.
• Designated Employee Pool Days throughout the summer season.
• Restaurant Discounts across the entire property.
• Boutique Discounts.
• Medical, Dental, and Vision insurance.
• Paid Time Off.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed