Host - SOL

Xperience Restaurant Group (XRG)•Phoenix, AZ

10h•Onsite

About The Position

The host/ess is responsible for delivering a friendly greeting upon guests arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure. At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Certified Top Workplaces- 5 years running!

Requirements

Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Possession of or the ability to possess all state required work cards
Minimum of one (1) years related experience
Familiarity with Opentable
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Nice To Haves

High School Diploma preferred

Responsibilities

Greet guests immediately upon arrival
Inform the guests that their table is ready and invite them to the table
Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
Pull out their chairs and tables to make it easier for the guests to sit down
Answer calls promptly and politely
Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
Keep host stand well organized and stocked
Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
Tour the restaurant in intervals to identify any empty tables
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Complete opening/running/closing side work duties as assigned
Assist teammates with opening/running/closing side work duties upon request
Assists and/ or completes additional tasks as assigned

Benefits

Competitive pay
Flexible hours
Career Growth Opportunities
Unique Culture
Team Member Dining Discounts
Employee Referral Program
Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.