Host - Eastern Standard Kitchen and Drinks
ES Hospitality•Boston, MA
•Onsite
About The Position
Eastern Standard is looking for hosts to run the door and welcome guests into our spaces. We are seeking candidates who possess a passion for hospitality, who like to stay busy and who are eager to work in a dynamic restaurant environment. The Fenway neighborhood is a continuously evolving and exciting community buzzing with residents, professions, students, baseball fans and concert goers. This is your chance to see what all the fuss is about as a member of a restaurant group with an iconic reputation.
Requirements
- Prior experience with Open Table and Toast is a plus
Responsibilities
- Welcome guests into the restaurant with warmth and hospitality
- Send guests off with a thoughtful goodbye at the end of their experience
- Work to cultivate meaningful guest relationships in order to help create return guests and regulars
- Manage reservations (table assignments, tracking table progress)
- Manage the wait list (quote times, manage expectations, offer guests thoughtful suggestions for waiting when necessary)
- Answer phones and return voicemails
- Assist in the fulfillment of takeout orders
- Communicate with management and service teams to meet guests’ needs (special requests/accommodations, allergies, celebrations)
Benefits
- health/dental/vision insurance
- dining discounts
- 401k
- continuous development and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
