Host

Hampton Golf•Vonore, TN

20d•Onsite

About The Position

Rarity Bay Golf & Country Club is seeking friendly, organized, and service-focused Hosts to join our Food & Beverage team. As a Host, you will play an important role in creating a welcoming experience for our members and guests by providing a warm first impression, managing seating arrangements, and helping ensure smooth service throughout the dining areas. This is a great opportunity for someone who enjoys interacting with people, working in a team environment, and being part of a hospitality experience where attention to detail and a positive attitude make a difference. Located within an award-winning gated lakefront community, Rarity Bay Golf & Country Club offers breathtaking views of the water and surrounding mountains. With approximately 900 homeowners enjoying the “Bay Way of Life,” the Club serves as the social and recreational hub of the community. Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance. Join the Rarity Bay team and be part of creating memorable experiences for our members and guests.

Requirements

Previous host/hostess or server experience required.
Excellent oral communication and listening skills.
Ability to follow directions.
Excellent customer service skills.
High School diploma or equivalent preferred.

Responsibilities

Receives and seats members and guests with friendly, courteous and knowledgeable service in the dining room, banquet areas, patio and bar.
Maintains order and cleanliness and handles complaints.
Greets members and guests entering the service areas or dining rooms and escorts them to the table, opens menus and places them on the table in front of each person.
May instruct servers to change linen or to reset tables when necessary.
Reserves tables for members and guests upon request.
May receive and adjust complaints concerning food or service.
Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.
Provide menu suggestions to the F&B Director.
Participate in the set up and breakdown of items for F&B activities.
Greets all members and guests with an immediate smile, eye contact and a verbal welcome. If applicable they are escorted to a table, chairs are pulled for ladies and menus presented – open ladies first, from left to right.
Place settings are adjusted to the number of members and guests at each table.
Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
Speaks to all departing patrons extending a thank you and a concern for their satisfaction with food and service.
Monitor and/or participate to ensure that tables are reset within 5 minutes.
May conduct a physical inspection of the room and floor to ensure proper presentation.