Host

Aparium Hotel Group•Fargo, ND
•Onsite

About The Position

Our Rosewild team is looking to add a Host who is genuinely curious about the restaurant and hotel industry and takes pride in creating a warm, welcoming first impression for our dining guests. The Host is responsible for the beginning and the end of memorable guest experiences, welcoming your guests with genuine hospitality that reflects our town. Hosts own the arrival and departure experience in the restaurant, and it is critical that you hold that experience in high regard. The ability to learn managing reservations and scheduling software is necessary to ensure expert service to guests with allergies and restrictions. Ongoing food and beverage tasting, and trainings will allow you to expand your knowledge of beer, wine, and spirits. This position is part time, weekend availability required. All our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating each other like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed. Shifts are primarily evenings and weekend brunch, weekends required.

Requirements

  • Genuinely curious about the restaurant and hotel industry.
  • Takes pride in creating a warm, welcoming first impression.
  • Ability to learn managing reservations and scheduling software.
  • Reliable and responsible.
  • Arrive changed, polished and mentally ready to work on time.
  • Willingness to jump in to assist in any situation.
  • Collaborative, humble, experienced, and open-minded.
  • No egos allowed.
  • Understand the art + science of hospitality.
  • Enjoy new food and beverage experiences.
  • Know what it is to have a great restaurant experience.
  • Delight in sharing smiles and creating positive experiences.
  • Comfortable when things get busy and making smart, in-the-moment decisions.
  • Mission to spread joy to all encountered.

Nice To Haves

  • Past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for.
  • Probably known to your friends and family as a planner and enjoy organizing people or just about anything.

Responsibilities

  • Create a warm, welcoming first impression for dining guests.
  • Manage the arrival and departure experience in the restaurant.
  • Manage reservations and scheduling software.
  • Provide expert service to guests with allergies and restrictions.
  • Participate in ongoing food and beverage tasting and trainings.
  • Be reliable and responsible, arriving on time and ready to work.
  • Treat colleagues with the same hospitality as guests.
  • Collaborate with peers, demonstrating humility, experience, and open-mindedness.
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