Host - $21/hour

Salamander Hospitality, Llc•Aspen, CO

2d•$0 - $21•Onsite

About The Position

The West End Social Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience.

Requirements

Strong verbal and written communication skills with guests, team members, and management.
Active listening and problem-solving abilities to address and resolve guest or employee concerns.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Demonstrated initiative and ability to anticipate guest and operational needs.
Strong organizational skills with attention to cleanliness, efficiency, and productivity.
Ability to apply and understand information, policies, and procedures to achieve operational goals.
Flexibility to cross-train in other areas of hotel operations as needed.
Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag.
Consistent attendance and punctuality aligned with business needs.

Nice To Haves

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

Greeting and engaging with guests in a friendly, courteous, and professional manner.
Take phone calls and review messaging services
Ability to organize reservations and plot server sections
Willingness to learn and operate OpenTable for reservation system management
Maintain knowledge of menus, daily specials, and outlet offerings.
Perform opening, closing, and side-work duties per assigned station and checklists.
Maintain clean, stocked, and organized service areas.
Answer phones professionally and handle guest inquiries efficiently.
Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality.
Follow safety protocols, including knowledge of emergency procedures.
Attend required meetings and trainings, and perform other duties as assigned by management.
Understand and speak on current happenings on property