FT Host - Barrios Fine Mexican Dishes

Good Egg Dining Group•Oklahoma City, OK

10d•Onsite

About The Position

Barrios Fine Mexican Dishes is seeking energetic and enthusiastic Hosts to join their team. The Host will be responsible for welcoming and greeting guests, managing efficient and timely seating, and ensuring a smooth flow of restaurant service while upholding the Good Egg Dining Group's mission. This mission focuses on impacting lives by building enduring memories and multi-generational relationships through executional excellence, intentional service, extreme hospitality, and culinary trust.

Requirements

No previous restaurant experience required.
Be able to work in a standing position for long periods of time (up to 6 hours).
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Must have exceptional grooming habits.
A passion for EXTREME HOSPITALITY.

Responsibilities

Answer phone professionally and according to restaurant standard.
Warmly and graciously greet all guests upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
When immediate seating is limited, record guest names and number of people in party on Resy wait list.
Call out name and number of party when tables become available.
Provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest/guests based on preferences and while balancing customer flow in service stations.
Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
Help with bussing and drink service if time warrants.
Thank guests as they leave and invite them to return.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.