Hosthelp

OUTRIGGER Hospitality Group • Honolulu, HI

24d • Onsite

About The Position

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Requirements

• Candidates should possess a strong guest service mindset, excellent communication skills, professional appearance, and the ability to work efficiently as part of a team in a high-volume restaurant setting.

Nice To Haves

• Experience with reservations, waitlist management, multitasking, and familiarity or appreciation for Hawaiian music and culture preferred.

Responsibilities

• Exemplifies the spirit of Hawaiian hospitality and “Aloha” while creating a warm and welcoming experience for all guests in accordance with Outrigger policies and procedures.
• Responsible for greeting, seating, and assisting guests in the restaurant and bar while maintaining a positive first and last impression of Kani Ka Pila Grille.
• Coordinates with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow, accurate wait times, and attentive service in a fast-paced live entertainment dining environment.
• Serves as an ambassador of the Kani Ka Pila experience by embracing and respecting Hawaiian culture, local traditions, and the significance of live Hawaiian music within the venue.
• Must be comfortable engaging with guests about entertainment schedules, local hospitality, and the unique atmosphere of the restaurant.
• Must be able to work flexible days, evenings, weekends, and holidays.

Benefits

• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates
• And many opportunities for growth through our training and development programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed