Host - Rio Mambo
About The Position
Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!
Requirements
- Proof of eligibility to work in the United States
- Valid Driver’s License
- 18+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of one (1) years related experience
- Familiarity with Opentable
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Nice To Haves
- High School Diploma preferred
Responsibilities
- Greet guests immediately upon arrival
- Inform the guests that their table is ready and invite them to the table
- Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
- Pull out their chairs and tables to make it easier for the guests to sit down
- Answer calls promptly and politely
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
- Keep host stand well organized and stocked
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
- Tour the restaurant in intervals to identify any empty tables
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Complete opening/running/closing side work duties as assigned
- Assist teammates with opening/running/closing side work duties upon request
- Assists and/ or completes additional tasks as assigned
Benefits
- Competitive pay
- Flexible hours
- Career Growth Opportunities
- Unique Culture
- Team Member Dining Discounts
- Employee Referral Program
- Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education
- Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
- Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL)
- Health Insurance: for our full-time team members.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
