Host - Gianna

Link Restaurant Group•New Orleans, LA

13d•Onsite

About The Position

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food. We offer competitive wages, health insurance (medical, dental and vision), 401k with company match, paid sick days, in-house dining discounts, career progression and professional development. Are you the consummate host or hostess? Our hosts are one of the most important positions as they are the first and last faces our guests see. We are looking for warm, engaging and professional people to join our Gianna team!

Requirements

Minimum 1 year of host and/or restaurant experience in a high-volume environment
Ability to work in an organized and professional manner
Able to work in a standing/walking position for long periods of time
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Excellent communication and interpersonal skills
Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
Receptive to constructive criticism and performance feedback

Responsibilities

Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant
Maintain cleanliness and organization at the host stand and front door area
Answers phone, takes reservations
Performs any mailing, posting, filing or other projects given by the Manager on duty as time permits
Maintain an organized floor by quickly and efficiently seating guests according to company standards
Clearly and politely communicate with guests when delays and/or waits occur
Ensures that all menus (including dessert menus) wine lists are clean, in good shape and presentable to the guest
Presents menus and gives a quality assurance: �Enjoy your dinner!�
Provides reservation counts and informs Manager on duty of special requests, expected XXP’s, large parties, private events, etc.
Engage management for any guest issue or complaint
Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated
Directs guests at a comfortable pace for them to their table
Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.
Adhere to grooming and dress code standards