Host - Part Time

Xanterra Travel Collection•Williams, AZ

4d•Onsite

About The Position

Join our Food & Beverage team at the Grand Canyon Railway and Hotel! Ready to be the first face guests see when they walk through the door and set the tone for an unforgettable experience? Join our Food & Beverage team as a part-time host! You'll be the welcoming superstar, greeting guests with a smile, guiding them to their seats, and making sure everyone feels like they’re right at home. It’s the perfect role for someone who loves meeting new people, staying on their toes, and adding a little sparkle to every guest’s.

Requirements

Must be at least 16 years of age or older.
Must be willing to obtain Food Handlers Certification.
Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
Constantly listening, hearing, seeing, and speaking.
Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

Nice To Haves

Previous experience in a guest facing position preferably in the Hospitality Industry.

Responsibilities

Fully understand and support Xanterra's Mission Statement Core Values, and culture pillars.
Greets the guests as they approach the podium and make them feel welcome to the dining room.
Seats the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
Keeps the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
Keeps menus clean and presentable and discard any menus that are too worn or tattered.
Maintains knowledge of all buffet sections.
Reports any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
Completes opening and closing side duties according to dining room standards.
Maintains seating log to ensure accurate cover count for the seating period.
Assists Buffet servers as needed to clear and set tables.
Learns and follows Xanterra phone etiquette policy.
Other duties as assigned.