Host
Omni Hotels & Spas•Fort Lauderdale, FL
•Onsite
About The Position
The Host is responsible for creating a warm, welcoming, and professional first and last impression for guests at Fair Ketch, a spirited social hub that blends the excitement of sports with the atmosphere of a sleek coastal lounge. This role ensures guests are greeted, seated, and assisted in a timely and courteous manner while supporting the overall flow of Food & Beverage operations and delivering exceptional service in accordance with Omni standards.
Requirements
- Minimum one (1) year experience in a host or guest-facing hospitality role preferred
- Fine dining or steakhouse experience preferred
- Strong verbal and written communication skills
- Ability to multitask and remain organized in a high-volume environment
- Professional appearance, demeanor, and performance standards required
- Ability to work a flexible schedule, including weekends and holidays and overtime
Responsibilities
- Provides guest service support across food and beverage outlets, as assigned based on business needs
- Greets guests promptly and courteously upon arrival, maintaining a polished and professional demeanor
- Manages reservations and guest inquiries via phone and reservation systems using sound judgment and accurate timing
- Monitors dining room activity to ensure appropriate seating flow, guest comfort, and service coordination
- Seats guests by identifying clean, available tables and providing menus in accordance with service standards
- Assists managers with opening, closing, and operational readiness of dining areas
- Anticipates guest needs and responds appropriately to enhance the guest experience
- Manages guest flow during peak periods and maintains order at the restaurant entrance
- Assists service staff as needed to support efficient operations
- Maintains familiarity with menus, daily specials, VIP guests, function sheets, and hotel activities
- Thanks guests upon departure and invites them to return, ensuring a positive closing interaction
- Performs other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
