Host

Los Dos Potrillos•Parker, CO

6d•Onsite

About The Position

Greets and seats customers in a fashion that contributes to the smooth, efficient operation of the restaurant and keeps the area around the front entrance and hostess station as clean and orderly as possible.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Prepares and maintains a seating chart for each shift and is familiar with the rotation order.
Wipes down menus and keeps free from any food particles, keeps up with kids menus.
Greets and seats customers in a courteous and timely manner as they enter the restaurant and/or communicates delays in seating and starts a waiting list.
Checks books for any reservations.
Accommodates special needs of customers and communicates any needs to appropriate staff.
Assists dining room staff during rush periods by cleaning tables whenever possible.
Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e., notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Answers telephone in a professional manner, takes reservations, takes and answers customer inquiries.
Writes messages down for employees and delivers those messages when the opportunity presents itself.
Communicates customer and/or employee difficulties to management.
Applies knowledge of full menu and other restaurant information such as restaurant hours and types of payment.
Enters computer and prints receipt as well as prepares to-go items necessary to fill order along with condiments, other food items and utensils.
Completes opening and closing duties in accordance with approved procedures.
Communicates any health and/or safety concerns/violations immediately to management.