Host - Ajax Tavern
Aspen Skiing Company•Boulder, CO
•$19 - $23•Onsite
About The Position
The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Senior Restaurant Manager. Ideal candidate must be available to work Friday & Saturday evening shifts from 4:00pm to close.
Requirements
- Must be 16 years of age or older
- Proficient knowledge in guest service principles and best practices
- Knowledge of reservation systems and seating management
- Knowledge of menu offerings, specials, and promotions
- Ability to multitask and stay organized in a fast-paced environment
- Excellent verbal communication and interpersonal skills
- Ability to handle guest inquiries, concerns, and complaints professionally
- Understanding of basic restaurant operations and table turnover strategies
- Ability to work well with a team, including servers, bartenders, and managers
- Basic math skills for managing waitlists and seating arrangements
- Ability to remain calm and composed under pressure
- Attention to detail to ensure a smooth guest experience
- Ability to stand for long periods and move quickly when needed
- Flexibility to work nights, weekends, and holidays as needed
Nice To Haves
- High School graduate preferred
- TIPS Certification preferred
- Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred
- Must display basic knowledge of food preparation techniques and food allergies
Responsibilities
- Ensure that all guests are greeted in a timely manner
- Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
- Manage the seating chart to ensure tables are allocated fairly between servers
- Assist restaurant employees with clearing and resetting tables as needed
- Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
- Assist with restaurant side work as needed to prepare for service
- Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
- Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
- Able to assist as a restaurant server, food runner or busser if needed
- Snow removal as required by specific restaurant, which may include moving deck furniture
- Other duties as assigned
Benefits
- Paid Time Off Programs
- Employee Ski Pass
- Other company perks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
