Host
About The Position
Castlewood Country Club, located in Pleasanton, CA, is pleased to announce an excellent career opportunity for a part-time Host! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. The host or hostess is the first point of contact for members and guests at the club, responsible for creating a positive and welcoming experience. This role involves greeting and seating members and guests, managing reservations, and coordinating with other staff to ensure efficient and smooth operations.
Requirements
- Previous experience in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations calmly and professionally.
- Familiarity with reservation systems is a plus.
- Neat and professional appearance.
Responsibilities
- Warmly welcomes members and guests upon arrival.
- Provides information about the club, such as specials.
- Manages the seating chart to optimize table turnover and balance server workload.
- Escorts guests to their tables and presents menus.
- Takes and confirms reservations by phone or through an online reservation system.
- Maintains an organized reservation book and updates it as needed.
- Communicates effectively with servers, kitchen staff, and management to ensure smooth service.
- Handles member and guest inquiries, requests, and concerns professionally.
- Keeps the waiting area clean and organized.
- Monitors and manages member and guest wait times.
- Relays special requests and dietary restrictions to the kitchen.
- Works with servers to accommodate large parties and special events.
- Ensures menus are clean and in good condition.
- Keeps the host stand well-stocked with necessary supplies.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Benefits
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Additional Compensation – Eligibility for Service Charge, Employee Meals
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
