Host

Dantannas • Atlanta, GA

20d • Onsite

About The Position

The Host position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.

Requirements

• Personal and energetic personality.
• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to maintain Professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task

Responsibilities

• Greet customers immediately upon entry.
• Welcome and seat guests, ensuring their needs are met.
• Control restaurant flow through seating arrangements.
• Alleviate servers from receiving too many tables at once.
• Ensure each guest receives an excellent service experience.
• Be aware of new menu items and specials and answer menu-related questions.
• Act as the person responsible for To Go Orders.
• Follow up with guests as they leave to ensure a great experience and invite them to return.
• Maintain awareness of the FOH atmosphere, including lighting, music volume, and cleanliness.
• Ensure prepared, in uniform, and punctual for shifts.
• Handle customer service, including being friendly and attentive.
• Perform responsible cash handling.
• Contribute to service speed.
• Act as a spokesperson for store events.
• Ensure order accuracy for To Go sales.
• Maintain cleanliness.
• Be a team player and communicate effectively with the team.
• Perform assigned tasks.
• Continuously develop food and beverage product knowledge.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed