Pick & Cheese Host

Pick & Cheese • New York, NY

10d • Onsite

About The Position

Pick & Cheese, the world’s first cheese conveyor belt restaurant, offers a modern twist on British dining, featuring British cheeses paired with hand-picked wines and small plates. It is part of Shaver Food Hall, a culinary destination in New York City. The Host is the first point of contact for guests and helps make visits effortless and memorable by welcoming and guiding guests, sharing information about the food hall’s restaurants, bars, and live performances, and helping guests navigate the venue.

The role also involves answering phones, handling reservations through Resy, supporting opening and closing duties, keeping common areas clean and safe, collaborating with team members, and relaying guest feedback and questions to management. The position is based at Shaver Food Hall in New York, NY, and pays $18 per hour plus tips.

Requirements

• Prior hospitality or restaurant experience is preferred but not required.
• Strong communication skills.
• Energetic, fun, and passionate about delivering memorable guest experiences.
• Able to stand for extended periods.
• Able to lift up to 50 pounds.

Nice To Haves

• Bilingual skills.
• Prior hospitality or restaurant experience.

Responsibilities

• Greet and welcome guests with professionalism, warmth, and personality.
• Answer phones with a warm and welcoming manner.
• Make reservations using Resy, verify existing reservations, and offer alternative dates and times when fully booked.
• Provide clear directions and promptly answer guest questions.
• Assist with opening, closing, and side duties to support smooth operations.
• Help keep walkways and common areas clean, inviting, and safe.
• Collaborate with team members to create a seamless guest experience across shifts.
• Communicate guest feedback and questions to management.
• Represent the Pick & Cheese brand with pride, positivity, and genuine hospitality.
• Share information about the food hall’s restaurants, bars, and upcoming live performances, and help guests navigate the hall.

Benefits

• Medical benefits for hourly team members averaging 30 or more hours per week, available after 90 days.
• 401(k) eligibility after one year of service for individuals age 21 or older.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed