Host

The Cheesecake Factory•Nashville, TN

171d•Onsite

About The Position

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.

Requirements

Previous restaurant, hospitality, customer service, or food service industry experience preferred
Strong communication and interpersonal skills with a focus on guest service
Dependable, dedicated, reliable, and punctual with a strong work ethic
Adaptable and patient, taking pride in providing excellent guest relations
Team player with a positive, patient attitude
Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
Must be at least 18 years old

Responsibilities

Warmly greet guests creating a positive first impression
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
Provide accurately quoted wait times while managing reservations to support smooth guest flow
Play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
Answer phones with a sense of urgency, helping guests with general questions
Follow instructions with attention to detail and consistency
Demonstrate ownership of sidework and closing tasks
Multitask and work well under pressure while maintaining cleanliness and organization
Work with speed and efficiency in a fast paced, full-service restaurant

Benefits

Steady Hours
Flexible Life
High-volume restaurant with consistent hours
Flexible scheduling with full-time or part-time opportunities
Faster Pay – access up to 50% of your earned wages the next day
50% off shift meals
25% discount when dining with friends and family
Paid vacation and sick time
Medical, Dental, Vision, and Prescription coverage options
Medical coverage starting as low as $12 per pay period
Virtual Care and no cost online mental health services
World class training designed to support your personal and professional growth
Career advancement opportunities – over half of our managers are promoted from within
No cost GED or Associate Degree programs
Perks and discounts including cell phone, gym, movie, and theme park savings
Employee recognition and appreciation awards
HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
Opportunities to give back through community and charity events