Host - The farmers daughter

Normandy Farm Hotel & Conference Center•Blue Bell, PA

17h•Onsite

About The Position

The Farmer's Daughter Restaurant at Normandy Farm Hotel & Conference are seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.

Requirements

Must be at least 16 years old.
Work Permit required under the age of 18
Must be authorized to work in the United States.
Previous hosting experience is a plus.
Possess a basic knowledge of excellent service standards, guest relations, food, and beverage preparations as well as etiquette.
Mandatory compliance with all safety regulations, procedures, policies, and rules
Available to work weekends, day and evening shifts and major holidays (Thanksgiving, Easter, & Mother's Day)
Regular and predictable attendance.
Always arrives punctually in full uniform with a neat & professional appearance.
Must have reliable transportation.

Nice To Haves

Experience working for first-class hospitality organizations will be strongly considered.

Responsibilities

Ensures that their guests feel welcomed, cared for, and valued.
Creates a warm and welcoming environment for patrons from the moment they enter the establishment.
Provides menus, takes names for reservations, and answers the phone.
Attends and Participates in all training sessions and team meetings.
Develops and maintains positive working relationships with others while listening and responding in an appropriate manner.
Greets guests with a warm smile to make them feel welcome.
Seats guests and provides menus, following the appropriate rotation.
Answers the phone politely and assists callers, including answering questions about the establishment and making reservations.
Manages and confirms all Open Table reservations.
Caters to the guests’ requests and needs in a prompt and professional manner to ensure an overall superior level of customer service.
Performs all assigned side work and keeps host stand and lobby area clean.
Follows instructions and adheres to all procedures and company policies while maintaining a high standard of conduct.
Notifies and reports any problems or concerns to management.
Reports to the Restaurant Manager