Host - Chili's

Choctaw Nation of Oklahoma•Poteau, OK

13h•Onsite

About The Position

The Chili's Host provides a warm, welcoming greeting to our guests. You will be responsible for providing a great guest dining experience. The Chili's Host will also ensure guests are seated promptly and provide a sincere and heartfelt thank you to each guest as they leave. You will report to the General Manager or Shift Lead.

Requirements

Required to stand/walk 100% of shift
Reaches, bends, stoops, and wipes frequently
Plate food, and clear tables which may require lifting as much as 30lbs
Verbalize and respond to Guests
Must be willing to work weekends and holidays
Prior customer service experience

Responsibilities

Maintain a cheerful disposition and a neat, clean, and professional image.
Have proficient knowledge of the menu to explain offerings, inform guests of current food promotions and specials, and answer questions.
Greet guests and open the door for each guest upon entering and departing.
Assess guest demeanor and identify when behavior needs to be brought to the attention of a Manager.
Follow alcohol awareness procedures for identifying age, preventing intoxication, and dealing with intoxicated guests.
Bid farewell to guests leaving, ensure everything was satisfactory, and invite guests to return.
Keep foyer, host area, and cocktail tables clean and free of clutter.
Maintain the cleanliness and organization of the Host station and ensure all menus are stocked and cleaned.
Restock necessary supplies and bring all areas up to standard.
Inspect restrooms periodically and maintain cleanliness standards.
Perform shift change and opening or closing responsibilities.
Follow all company safety and sanitation procedures.
Assist other Team Members when needs dictate.
Perform other responsibilities as may be assigned.