Host
Grove Bay Hospitality Group•Brownsville, FL
•Onsite
About The Position
We are seeking a friendly and organized Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience. This position involves managing reservations, seating guests, and coordinating with the front-of-house and back-of-house teams to optimize service flow.
Requirements
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
Nice To Haves
- High school diploma or GED
- OpenTable Experience
Responsibilities
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure an even workload for wait staff
- Answering phones and scheduling reservations with large parties
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Company parties
- Dental insurance
- Employee discounts
- Tuition assistance
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
