Host - Elephant & Castle - King St.

Recipe UnlimitedToronto, ON
Onsite

About The Position

Elephant & Castle is a classic British pub known for its hearty food, proper pours, lively conversation, and a warm welcome. It's a gathering place for passionate fans, especially during football matches, offering a dynamic and engaging environment. The company prides itself on its people, fostering a culture of camaraderie, respect, and fun, with opportunities for growth and development.

Requirements

  • Customer service experience is an asset, but we’re happy to train enthusiastic individuals.
  • Strong communication skills and a friendly, approachable attitude.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Confidence in handling guest inquiries and seating challenges calmly.
  • A team-first mindset and willingness to support your teammates.

Responsibilities

  • Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive.
  • Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover.
  • Answer phones, assist with inquiries, and take reservations while providing information about the restaurant.
  • Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction.
  • Maintain the cleanliness and organization of the host stand and entry area.
  • Engage with guests while they wait, ensuring they feel attended to and informed of wait times.
  • Assist in managing guest flow and communicating table status to the rest of the team.

Benefits

  • Competitive pay that rewards your hard work
  • Employee dining discount at participating Recipe brands
  • Flexible scheduling so you can balance work and life
  • Growth and development opportunities to build your skills within the restaurant
  • Career advancement with a company that owns some of Canada’s most iconic restaurant brands
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