The Nectar Room- Host

Lake Nona Wave HotelOrlando, FL
$17Onsite

About The Position

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing lounge area maintenance and monitoring service to ensure guest satisfaction.

Requirements

  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
  • Previous experience passionately providing service to others preferred.
  • Familiarity of restaurant terminology and food service techniques preferred.
  • The best part of serving others is creating experiences for them that go beyond the expected.
  • Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Responsibilities

  • Warmly greet guests into the lounge.
  • Proactively support the restaurant team while monitoring lounge area activity.
  • Collaborate with team members to communicate any special needs or guest requests.
  • Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
  • Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area.
  • Sincerely thank guests leaving the lounge and invite them to return.

Benefits

  • Team Member Travel Program with complimentary and discounted stays at CoralTree Hospitality properties.
  • UNLIMITED Friends and Family discounted rates.
  • Pre-tax flexible benefit plan for healthcare and dependent care expenses.
  • Comprehensive medical, dental, vision, life, and disability benefits.
  • Pet insurance.
  • 401(k) plan with company match.
  • Employee Assistance Program.
  • Paid vacation, sick days, and holidays.
  • Team member discounts from top industry brands in travel, entertainment, and retail (Apple, Live Nation, Samsung, Hertz, and more).
  • Special rates at the Lake Nona Performance Club.
  • Discounts at Tavistock Group Restaurants.
  • Team member meals.
  • Uniforms.
  • Parking.
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