Host

OAK & STONE•McKinney, TX

22h•Onsite

About The Position

The Host is the first Team Member that our guests will see! This Team Member will be responsible for greeting and seating guests, presenting menus, informing them of specials, and ensuring their complete satisfaction. The role involves managing waitlists, quoting wait times, running the floor plan board, observing table status, cleaning and stocking menus, and performing various side work duties. The Host also interacts with guests to ensure a positive dining experience, maintains restrooms, organizes merchandise, and adheres to company policies and procedures. Reporting to required meetings and maintaining a neat uniform and personal hygiene are also key aspects of the role.

Requirements

Reports to work in a neat and clean uniform.
Well-groomed hair and personal hygiene are essential.
Maintains adherence to all Company policies and procedures.

Responsibilities

Greets and seats guests, presents menus to guest, and informs them of any specials.
Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
Runs the floor plan board.
Observes tables and keep track of clean, dirty, and occupied tables.
Cleans and wipes down tables.
Cleans, organizes, and stocks menus in the host area.
Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
Maintains restrooms throughout the shift (refill paper towels and hand soap).
Organize merchandise.
Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Maintains adherence to all Company policies and procedures.
Other duties as directed by management.
Reports to required meetings.