Host - Isle of Capri
About The Position
We are seeking a welcoming and organized Host to join our team at Isle of Capri. As the first point of contact for our guests, you will play a crucial role in creating a positive and memorable dining experience. This position requires excellent communication and organizational skills, a strong understanding of restaurant etiquette, and the ability to manage reservations and guest flow efficiently. You will be responsible for welcoming guests, providing accurate wait times, managing reservations, escorting customers to their tables, and ensuring a clean and inviting reception area. Additionally, you will assist wait staff as needed and cater to guests requiring extra attention. The ideal candidate will have previous hosting experience, be available to work shifts, and possess the physical stamina for prolonged periods of standing and walking.
Requirements
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customer-service skills.
- Excellent communication skills (via phone and in-person).
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
- Must successfully complete restaurants training course.
- Prolonged periods of standing and walking.
- Must be able to lift up to 25 pounds.
Nice To Haves
- Previous experience as a host/hostess preferred.
- High school diploma; hospitality certification is a plus.
Responsibilities
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce Waiter/Waitress’s name.
- Greet customers upon their departure.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g. children, elderly).
- Answer incoming calls and address customers’ queries.
- Assist wait staff as needed.
- Performs other duties as assigned.
Benefits
- 401k
- Paid time off
- Health, life, dental, and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
