SP - Host Clubhouse Signature Restaurant

LMLC OPERATIONS LLC•Big Sky, MT

10d•Onsite

About The Position

Excellent Service is at the heart of what we do here at Spanish Peaks Mountain Club. Our team knows our associates are our best asset, and we treat our associates as we do our members: with kindness, humility, and respect. Spanish Peaks is a private community situated on 3,500 acres nestled at 7,700 feet in stunning Big Sky, Montana. We are about 50 miles away from Bozeman, Belgrade, and West Yellowstone, MT. The Host position at the Clubhouse Signature Restaurant will primarily greet and assist Guests in a positive, welcoming and professional manner. The Host will anticipate guests’ needs and respond appropriately with a sense of urgency. They will also maintain a proactive approach to solving any guest’s questions or problems. Finally, the Host will bid farewell to guests, using their name when known, and encourage them to return to the establishment. In addition to responsibilities in the restaurant, this position is also responsible for preparing, working, and resetting private and club events when necessary.This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Requirements

Must have strong communication skills and ability to multi-task is required
Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members.
Ability to follow directions well, make quick decisions, and keep organized while under pressure
Ability to read and write in English proficiently, as well as having basic math skills and the ability to use a calculator.
Must be punctual and have regular and reliable attendance.
Must have a positive attitude, be self-motivated, polite, energetic and a willing learner
Must be 18 years of age to serve alcohol

Nice To Haves

One (1) year experience as a host in a hotel, private club, or similar restaurant establishment preferred
Previous exposure to high volume restaurant environment preferred
Basic computer skills and experience with computer based reservations systems preferred

Responsibilities

Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
Assisting in providing analytical support and decision making tools to leadership team to help exceed desired business results
Working as a team and effectively communicating with management, chef and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates
Anticipate the members’ and guests’ needs and responding appropriately with a sense of urgency
Greeting and seating guests and controlling the flow of guests coming into the restaurant, bar and lounge while under pressure.
Overseeing daily restaurant reservations, pre-assigning seating where necessary, and communicating with management, service staff and chefs and special guest needs, requests, and VIPS
Coordinate to-go orders with the service team and communicate accurate pick up times to members
Set up events according to event specifications, including buffets, tables, chairs, linens, place settings, and decorations.
Assist with buffet setup, replenishment, and breakdown as needed.
Work closely with event manager, restaurant manager, and kitchen staff to ensure smooth event execution.
Clean and reset event spaces at the conclusion of the event
Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary
Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department
Stock snack stations throughout the clubhouse
Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.