Host

BallenIsles Country Club•Naples, FL
•Onsite

About The Position

The Club at The Dunes of Naples, a part of Troon, is seeking a driven individual for a part-time Host position. This role involves receiving and seating guests at the restaurant, ensuring friendly, attentive, and efficient service. While beginners are welcome, a few months of experience is preferred but not required. The team has implemented strong safety protocols to allow focus on customer experience, camaraderie, and dining room management.

Requirements

  • Ability to read and speak English may be required to perform the duties of the job.
  • Knowledge of Microsoft Office applications.
  • Knowledge of point of sale (POS) system.
  • One year of experience required.
  • Must complete Alcohol Awareness Training.

Nice To Haves

  • Familiarity with OpenTable is a plus.

Responsibilities

  • Welcomes each guest with a friendly greeting and escorts them to their assigned table.
  • Seats guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
  • Assigns opening and closing side duties and supervises side work; ensures completed setups of all stations before service staff departure.
  • Assists with side work and helps service staff with bussing tables and taking cocktail orders.
  • Maintains reservation book, takes incoming telephone calls, and notes reservations and special requests by guests.
  • Retains knowledge of all menu items, prices, and general service procedures.
  • Maintains standards of appearance and cleanliness in all service areas.
  • Remains visible on the dining room floor and is easily accessible to guests, staff, and management.
  • Checks all tables before service to ensure proper settings.
  • Communicates guest requests and concerns to the department manager.
  • Incorporates safe work practices in job performance.
  • Maintains regular and reliable attendance.
  • Performs other duties as required by supervisor.

Benefits

  • Healthcare Benefits – Medical (if determined by the ACA measurement)
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Additional Compensation – Eligibility for Service Charge, Employee Meals
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