Host

Uptown Alley_Uphoff Ventures LLC • Surprise, AZ

18d • Onsite

About The Position

Overall, the role of a host or hostess at Uptown Alley is vital to creating a positive first impression, managing guest flow, and facilitating an enjoyable dining experience for guests. Their responsibilities encompass various tasks aimed at ensuring efficient operations and exceptional customer service in the front-of-house.

Requirements

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
• High School Diploma or Equivalent
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
• Customer Service Skills
• Communication Skills
• Organizational Skills
• Technological Proficiency
• Guest Management Systems
• English

Nice To Haves

• Previous experience in a high volume restaurant
• Problem-Solving Skills
• POS Systems
• Spanish

Responsibilities

• Upselling Opportunities
• Table Optimization
• Waitlist Management
• Reservation Management
• Efficiency and Resource Allocation
• Customer Retention
• Feedback and Improvement

Benefits

• Fun and Exciting Work Environment
• engaging team events, monthly team recognition
• 401k, Roth IRA
• competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Flexible working schedule
• company sponsored health and vision insurance
• Professional Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED