HOST PERSON

Caesars Entertainment • Greenville, MS

22h • Onsite

About The Position

The Host Person is responsible for providing a warm and friendly first impression to guests by greeting them, answering questions, and making them feel comfortable. This role involves managing seating charts, maintaining waitlists, escorting guests to tables, providing menus, and informing guests of estimated wait times. The Host Person also handles reservations, coordinates with staff to optimize table turnover, monitors guest needs, addresses concerns promptly, and ensures guest satisfaction. Additionally, they may assist with special events, large groups, or promotions. The role also includes maintaining the cleanliness and organization of the entrance, host stand, and dining areas, performing light housekeeping duties, and communicating effectively with servers, kitchen staff, and management to ensure smooth service. The Host Person will also answer phones, take reservations, handle take-out orders, explain menu items, or perform cashier duties.

Requirements

• Ability to provide a warm, friendly first impression.
• Effective communication skills.
• Ability to manage seating charts and waitlists.
• Ability to escort guests to tables.
• Ability to inform guests of estimated wait times.
• Ability to handle reservations.
• Ability to coordinate with staff.
• Ability to monitor guest needs and address concerns.
• Ability to maintain cleanliness and organization of front-of-house areas.
• Ability to perform light housekeeping duties.
• Ability to answer phones.
• Ability to explain menu items.
• Ability to perform cashier duties.

Responsibilities

• Greet guests warmly and make them feel comfortable.
• Answer guest questions.
• Manage seating charts and maintain organized waitlists.
• Escort guests to tables.
• Provide menus to guests.
• Inform guests of estimated wait times.
• Handle reservations.
• Coordinate with staff to optimize table turnover.
• Monitor guest needs throughout the dining experience.
• Address guest concerns promptly and ensure satisfaction.
• Assist with special events, large groups, or promotions.
• Keep the entrance, host stand, and dining areas clean and organized.
• Perform light housekeeping duties such as cleaning menus and glasses.
• Ensure restrooms are stocked and orderly.
• Communicate effectively with servers, kitchen staff, and management.
• Relay drink or food orders.
• Update staff on guest arrivals.
• Assist in coordinating service flow.
• Answer phones.
• Take reservations.
• Handle take-out orders.
• Explain menu items.
• Perform cashier duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed