Host Person - Macau Kitchen
Bally's Chicago•Dover, DE
•Onsite
About The Position
The Host Person is responsible for greeting guests, managing reservations, and ensuring a positive front-of-house experience. This role involves providing excellent service, maintaining an organized environment, and assisting with various operational tasks to support the waitstaff and ensure efficient guest flow.
Requirements
- Must be available to work weekends, holidays, and nights as scheduled
- This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
Nice To Haves
- Learn food and beverage menu
Responsibilities
- Checks reservations and seats guests in a courteous and friendly manner.
- Relays any guest compliments and complaints to the appropriate supervisor.
- Responsible for providing excellence in service.
- Greet customers as soon as they walk through the door
- Provide patrons with accurate wait time estimates during busy periods
- Maintain a neat, organized front-of-house environment
- Seat guests and take initial drink orders as needed to ensure ideal speed of service
- Assist with opening/closing tasks and side work as needed
- Learn food and beverage menu
- Rotate seating between different stations to ensure even workloads for waitstaff.
- Answer phones and schedule reservations with large parties.
- Performs other duties as assigned.
Benefits
- 30 consecutive days of free rides for new hires with DART
- Reimbursements via Delaware Commute Solutions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
