Host Person - Lounges

Wynn Resorts•Las Vegas, NV

11h•Onsite

About The Position

The Lounge Host Person is responsible for delivering a seamless and engaging guest arrival experience within a Wynn Las Vegas lounge environment. This role combines elevated hospitality with a dynamic, social atmosphere, ensuring efficient guest flow while providing attentive, personalized service. The Lounge Host serves as the first point of contact for guests and works closely with management, VIP services, and front-of-house teams to create a welcoming, high-energy, and polished environment consistent with Wynn’s service standards.

Requirements

High school diploma or equivalent required
Candidates must be at least 18 years of age
Strong interpersonal and communication skills
Ability to thrive in a high-energy, fast-paced environment
Excellent multitasking and organizational abilities
Customer-focused mindset with the ability to engage diverse guest profiles
Must be able to obtain and maintain all required work cards and licenses

Nice To Haves

1–2+ years of experience in a lounge, nightlife, restaurant, or hospitality setting preferred
Experience in high-volume or VIP-driven environments strongly preferred

Responsibilities

Greet guests with warmth, confidence, and professionalism, creating a strong first impression
Maintain an upbeat, engaging presence aligned with the social energy of the lounge environment
Recognize repeat and VIP guests and personalize interactions whenever possible
Ensure all arrivals and departures are handled with efficiency and attention to detail
Manage reservations, guest lists, and walk-in traffic in a fast-paced lounge setting
Coordinate seating arrangements, bottle service tables, and high-demand areas
Maintain accurate waitlists and communicate realistic wait times
Strategically manage floor flow to optimize both guest experience and revenue opportunities
Assist with VIP arrivals, special requests, celebrations, and hosted experiences
Communicate guest preferences and special arrangements to service and management teams
Provide high-touch service for premium guests, ensuring expectations are met or exceeded
Support service recovery with discretion and urgency when needed
Monitor lounge capacity, seating flow, and guest mix to maintain a balanced and enjoyable environment
Collaborate with management to adjust seating and pacing based on business levels
Maintain awareness of music, lighting, and overall lounge ambiance to align with brand standards
Act as a liaison between guests, servers, bartenders, and management
Communicate seating updates, VIP activity, and guest needs in real time
Work collaboratively with security, nightlife, and service teams to ensure smooth operations
Maintain organization and cleanliness of the host stand and entry area
Ensure menus, reservation platforms, and guest lists are current and accurate
Complete all opening, closing, and side-work duties
Attend pre-shift meetings to stay informed of events, VIP guests, and reservations
Adhere to Wynn grooming, uniform, and presentation standards at all times
Follow all company policies, safety protocols, and local regulations (including ID verification where applicable)
Maintain professionalism and discretion while representing the Wynn brand