Masselows Host - Hostess

Kalispel Tribe•Airway Heights, WA

7d•Onsite

About The Position

Monitors and coordinates activities of dining room personnel to provide fast and courteous service to patrons. Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.

Requirements

High School Diploma or GED.
Ability to obtain and maintain a Tribal Gaming License.
Washington State Food Handler Permit within 14 days of start date.
Hepatitis A vaccination.
Skill in identifying and resolving problems under pressure conditions.

Nice To Haves

Prior host/hostess and cashier experience preferred

Responsibilities

Welcome guests in an appropriate manner, escort them to tables, and provide menus.
Provide attentive and friendly service and invite guests to return, greets the guests upon leaving.
Help busser in restaurant as needed.
Communicate all food and service complaints to the Supervisor.
Be able to educate guests about the daily specials.
Keep your area well stocked and organized.
Answer the phone in a pleasant and inviting manner.
Seat guest using proper seating rotation.
Accommodate guest preferences to the best of your ability while maintaining a great attitude.
Keep in constant communication with servers and bussers to ensure a great guest experience.
Available and willing to work any changes in hours deemed necessary for Business Levels.
Responsible for maintaining a good attendance record.
May be required to be a panelist for the Internal Review Hearings.