Host/Hostess

Massanutten Resort

8d

About The Position

The Host/Hostess is responsible for providing excellent customer service to
guests including greeting guests and providing them seating, silverware, and
menus. Also responsible maintaining supply of clean menus and rolled silverware,
answering phones and providing information about the resort and surrounding
areas. Must be able to upholding company safety and sanitation policies.

Requirements

• Excellent customer service skills and phone etiquette
• Excellent communication skills
• Must be at least 16

Nice To Haves

• Previous restaurant experience
• Basic computer and tablet skills

Responsibilities

• Greet and seat guests in a pleasant and timely manner
• Maintain organized and steady flow of guest distribution using established floor plan provided by management
• Complete assigned tasks including wrapping silverware, cleaning windows, cleaning floors and carpets, filling and stocking condiments
• Answer phones and answer general guest questions
• Maintain a clean and organized service and work area
• Other duties as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees