Host/Hostess

The Greenbrier Hotel•White Sulphur Springs, WV

About The Position

The Host/Hostess will provide support to Management staff in the daily operations of the Food and Beverage department. This role requires upholding service standards while working with a highly motivated and guest-service focused team. The ideal candidate will have strong organizational and communication skills, anticipate guest needs, and ensure accurate and fair staff numbers. Secondary responsibilities include time management, assisting with daily operations, and adapting to changes throughout the day.

Requirements

  • Natural Ability to Anticipate Guest Needs
  • A sincere desire to please, genuinely friendly
  • Smile
  • Intelligence
  • High Energy
  • Pride
  • Ability to Change and Progress
  • Appreciation for Traditional Values
  • Trustworthiness
  • Computer skills
  • Operate Arts (Reservation System)
  • Ability to communicate well with guests and staff

Nice To Haves

  • High School Diploma or G.E.D preferred

Responsibilities

  • Provide support to Management staff in the daily operations
  • Uphold Service Standards while working with a highly motivated and guest-service focused team
  • Organizational Skills a must
  • Anticipate guests needs and respond accordingly
  • Communicate well with guests and staff
  • Keep numbers of staff accurate and fair
  • Time Management Skills
  • Help with day to day operations
  • Adjust to changes being made throughout day
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