Host/Hostess- Brazos PTK

Pyramid Global Hospitality • College Station, TX

4d • Onsite

About The Position

The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner. They set the tone for the guest’s experiences and are responsible for supporting the entire operation when time allows. All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity, Respect, Integrity, Dedication, and Excellence.

Requirements

• High school diploma or equivalent.
• One year of restaurant experience.
• Good food and service knowledge.
• Pleasant personality and professional welcoming presentation.
• Excellent communication skills.
• Must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events.
• Overtime should and will be expected when business levels call for it.

Responsibilities

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Conference information to guests. Must be knowledgeable about other restaurants, shops, and locations on the property and about current/upcoming events.
• Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled.
• Communicate with kitchen and staff to ensure a steady flow of dining guests.
• Maintain a waiting list of guests. It is the greeter’s responsibility to know what tables are available, who is covering each section, and how to seat guests alternately in each section.
• As time allows, walk around the restaurant, and check on guests. Refill water, push in stools, wipe down high tops, always keeping an eye on the entrance of the hotel.

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service
• Paid time off
• Retirement
• Employee discounts at hundreds of US and international properties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED