Host/Hostess - Copper River Grill - Nicholasville

Copper River Grill•Nicholasville, KY
•Onsite

About The Position

Copper River Grill offers creative American cuisine crafted from fresh, high-quality ingredients at moderate prices. Our welcoming atmosphere combines polished casual dining with a warm, lodge-inspired setting, making every guest feel at home. We pride ourselves on delivering exceptional hospitality and memorable dining experiences. We are looking for a friendly and energetic Host to join our team. In this role, you'll be the face of our restaurant, greeting guests at the entrance and managing the dining room flow to ensure a welcoming first impression. The ideal candidate is enthusiastic about guest hospitality, skilled in creating an organized environment, and comfortable working in a lively setting.

Requirements

  • Strong customer service skills with the ability to engage guests warmly and professionally.
  • Excellent time management skills to handle phone calls, long wait lines, and seating charts during busy hours.
  • Basic math skills for estimating wait times and calculating large party distribution accurately.
  • Ability to work as part of a team in a fast-paced environment while maintaining attention to detail.

Nice To Haves

  • Previous food service or hospitality experience is preferred, especially in high-volume casual restaurant settings.
  • Knowledge of reservation or seating software is a plus.
  • Experience with phone etiquette, guest conflict resolution, and door management is desirable.

Responsibilities

  • Greeting guests warmly at the door and managing the waitlist with enthusiasm, offering accurate wait times when appropriate.
  • Escort guests to their tables efficiently while maintaining high standards of restaurant presentation and table rotation.
  • Present menus with enthusiasm, offering initial recommendations or highlighting current features.
  • Answer phone calls professionally to handle guest inquiries, large party requests, or reservation logs.
  • Monitor dining room seating using POS systems or seating charts, handling table tracking and guest counts.
  • Ensure proper hospitality standards, foyer sanitation, and front-door safety procedures are always followed.
  • Assist with wiping down menus, clearing host stands, and cleaning entry glass to support smooth operations.
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