Host/Hostess

North Italia•Madison, WI
•Onsite

About The Position

North Italia is coming soon to Hilldale Shopping Center and is looking for Hosts/Hostesses. This role offers solid pay with room to grow. North Italia is committed to supporting its employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant—it’s a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests.

Requirements

  • Experience working with customers or restaurant guests
  • Excellent English speaking and writing skills
  • Comfortable working with computers
  • Able to stand for periods of time
  • Able to lift up to 25 pounds if needed

Nice To Haves

  • A people-person who loves creating a welcoming atmosphere and giving great service.

Responsibilities

  • Greet guests and warmly welcome to the restaurant upon arrival
  • Make all of our guests feel comfortable and let them know you are there to personally take care of them
  • Know regular guests by name; know their preferences and needs
  • When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
  • Seat guests based on their preferences while also balancing customer flow
  • Present guests with a menu when they are seated; ensure the table looks clean, tidy, and up to our standards
  • Thank guests as they leave and invite them to return soon

Benefits

  • Flexible scheduling
  • Hospitality training
  • Health benefits including medical, dental and vision (after 25 hours/week average)
  • Paid time off (after 25 hours/week average)
  • Discounted shift meals
  • 35% discount for your party when dining in as a guest
  • Eligible for up to 50% next day pay (exclusions apply)
  • Career growth opportunities
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