Venue 5 Host/Hostess AM - Mii amo
About The Position
Mii amo is seeking an outgoing, energetic, passionate, and authentic individual to join their team as a Host/Hostess. At Mii amo, the team works together to create and deliver personalized extraordinary experiences for all guests and team members. The culture is fast-paced, collaborative, inclusive, and engaging, offering one of the best views. This role involves greeting and seating guests, answering the telephone, taking reservations professionally, and occasionally backing up In-Room Dining by taking orders. This position can receive spa gratuities after the probationary period.
Requirements
- High school diploma or equivalent.
- Must work well with or without direct supervision.
- Must be neat and well groomed at all times.
- Needs to be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management.
- Must maintain current food handler’s certification.
- English skills necessary to communicate with guests.
- Superior phone skills, and have a service-oriented, pleasant phone personality.
Nice To Haves
- Prior host/hostess experience desired.
- Computer skills helpful.
Responsibilities
- Arrive at scheduled start time in appropriate uniform and ready for work.
- Ensure uniform is neat and pressed.
- Collect and set up any necessary equipment to perform job.
- Make floor plans.
- Complete all opening and closing side work duties.
- Seat guests in the dining rooms.
- Make reservations for guests in a proficient and professional manner.
- Know basic items on all menus and wine lists.
- Keep workstation clean at all times.
- Read all memos.
- Answer telephones properly.
- Operate OpenTable in a proficient manner.
- Maintain a positive and professional attitude towards guests and co-workers.
- Report to Restaurant Manager before ending work shift.
- Act as an ambassador of Enchantment by speaking positively of the Resort at all times.
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
- Take orders for In-Room Dining in a complete and timely fashion as necessary.
- Know resort layout.
- Work efficiently and as a team.
- Perform other duties as assigned.
Benefits
- Spa gratuities after the probationary period.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
