Host/Hostess

IHMS LLC.•New York, NY

44d•Onsite

About The Position

The Pierre Hotel, a premier luxury destination, is seeking a qualified part-time Host or Hostess for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan’s Upper East Side, this position requires the ability to provide superior guest service in a fast-paced, luxury environment.

Requirements

Minimum of 2 years' experience in a hotel restaurant or free-standing restaurant.
Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike.
Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant.
A friendly and outgoing personality is essential for this position.
Must be confident, poised, and gracious at all times.
Must be guest-focused with excellent verbal and written communication skills.
Strong computer skills are necessary, including Microsoft Office.

Nice To Haves

New York experience is a plus.
Have a keen interest in New York’s restaurant and dining scene.
OpenTable experience is a plus.

Responsibilities

Act as the first point of contact for guests arriving at or telephoning the restaurant.
Maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability.
Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement.
Manage all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable.
Manage the restaurant reservations system.
Note special guest preferences and update guest history.
Ensure guests are having an enjoyable and memorable dining experience.
Follow restaurant-specific standard operating procedures.
Interact professionally with servers, bartenders, and managers.
Handle and print menus, including explanations and communication of all menu items as needed.
Assist with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk.