Host / Hostess

Saz's Hospitality Group•Milwaukee, WI

33d•Onsite

About The Position

Saz’s State House is looking for a part-time Host/Hostess to join our restaurant team. In this role, you will greet guests as they enter, ensuring friendly helpful service and proactively meeting their needs. You will monitor phones, booking reservations or accepting telephone and "to-go" orders as needed. The host/hostess will coordinate all pick-ups and delivery orders. You will assist service staff as needed. You must be available to work evenings and weekends.

Requirements

Follow all training guidelines, instructions and service standards
Consistent, regular attendance as scheduled
Stand and walk up to 8 hours at a time
Lift and easily maneuver items up to 25 lbs to chest level or higher

Responsibilities

Greet guests as they enter, ensuring friendly helpful service and proactively meeting their needs.
Monitor phones, booking reservations or accepting telephone and "to-go" orders as needed.
Coordinate all pick-ups and delivery orders.
Assist service staff as needed.
Accurately take and input telephonic guest orders for food and beverage, including any modifications.
Maintain a high level of accuracy entering discounts, coupons and payments.
Complete assigned tasks to ensure appropriate stock or prep levels of products, clean and tidy work spaces, etc.
Address guest needs and questions, including providing accurate information about menu items, allergens, and ingredients.