Host/Hostess Eddie & Vinny's

Eddie & Vinny's Coastal Italian•Coral Springs, FL

4d•$15 - $19•Onsite

About The Position

Hosts and hostesses at Eddie & Vinny’s are the first point of contact, providing a warm and welcoming experience for every guest. They manage reservations and seating through OpenTable software or similar seating software, ensuring smooth and efficient flow of service. Responsibilities include greeting guests, managing waitlists, accommodating special requests, and assisting with to-go orders. As ambassadors of hospitality, they set the tone for an exceptional dining experience with professionalism, organization, and a positive attitude.

Requirements

Must possess excellent communication skills (verbally interacts with management, servers, team members and guests.)
Must be able to read, write and determine wait time based on the restaurants procedures.
Must visually scan restaurant for clean, unoccupied tables.
Must have strong organizational skills.
Must be multi-task oriented.
Possess working knowledge of workplace safety procedures.

Nice To Haves

Only local candidates will be contacted; there is no relocation for this position.

Responsibilities

Immediately greet guests at the door in a warm and friendly manner.
Seats, and presents clean menus in a professional and quick manner.
Greets and seats guests, presents menus to guests, informs them of specials.
Treats guests in a manner to ensure their complete satisfaction.
Creates reservations via tablet throughout a shift by phone or in person.
Takes names on a waiting list.
Actively monitors and adjusts reservation tablet to ensure an efficient night while seating as many covers as possible.
Observes tables and keep track of clean, dirty and occupied tables.
Takes guest information and quotes wait to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests during their stay and as they depart the restaurant to ensure a positive dining experience.
Fills to go orders
Maintains restrooms throughout shift.