Host/ Hostess - Addison by William Bradley

AccorHotel•San Diego, CA

8d•Onsite

About The Position

We invite you to join the world of luxury hospitality at the Addison, as our new Host/Hostess. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

Requirements

Food Handlers Card required.
High School graduate
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written
Must possess basic math skills and the ability to use a calculator.
Must possess basic computer skills.
Ability to solve problems and make rational decisions.
Knowledge of Restaurant operations, its services, and facilities.
Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
Applicants must be legally eligible to work the United States.

Responsibilities

Greet and assist guests in a positive, polite and professional manner.
Maintain a proactive approach to solving any guest’s questions or problems.
Anticipate guests’ needs and respond appropriately with a sense of urgency.
Display a congenial appearance and is well groomed at all times.
Communicate all reservations and guest comments to management and servers.
Welcome guests to the restaurant.
Coordinate the seating of guests and manage reservations.
Answer all phone calls received at the hostess stand.
Maintain cleanliness and organization of hostess stand and entryway.
Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
Communication of guest profile and expectations is essential to relay forward to servers and management.
Perform general clerical tasks including utilization of Open Table.

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
Complimentary on-site parking
Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
Training & Development: Learning programs through our Academies designed to sharpen your skills
Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
Eligible single Full-Time employees can enroll in a $0 premium health plan
Life and disability insurance
Paid Holidays
Vacation and sick leave
401(k) retirement plan with matching program
Employee Assistance Program (EAP)