Host/Hostess (Part-Time) - Pendry Chicago
About The Position
At Pendry Chicago, we are looking for passionate individuals to join our team as Host/Hostess. This role is more than just a job; it's an opportunity to create authentic, personalized experiences for our guests and contribute to a culture where associates are empowered to think creatively, discover career growth, and have fun. We believe our success is all because of you, and we strive to make Pendry Chicago a place where you can learn, grow, and craft lasting memories for our guests. Working at Pendry Chicago is a way of life, and we invite you to join us in this exciting endeavor.
Requirements
- Ability to work a flexible schedule including weekends and holidays.
- Ability to collaborate in a team environment.
- Basic computer skills.
- Verbal and written communication skills.
- Grasping, holding, sitting, walking, repetitive motions, bending over.
- Ability to stand and exercise mobility for extended periods of time during your scheduled shift.
- Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.
- Ability to push and pull carts and equipment weighing up to 100 pounds on a semi-regular basis.
Nice To Haves
- Luxury hotel experience, a plus.
- Enjoy assisting with food and beverage steps of service.
- Passionate about providing exceptional guest service and creating memorable moments.
- Open to learning, developing, and growing both yourself, personally, and helping others do the same.
- Trustworthy and have integrity.
Responsibilities
- Greet and welcome guests in a positive and professional manner.
- Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times.
- Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner.
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner.
- Manage reservations including new reservations, confirmations, cancellations, and updating seating charts.
- Work as a team and effectively communicate with management, bartenders, and service staff.
- Deliver on guests’ expectations and have the desire to create WOW moments.
- Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.
Benefits
- Free meals
- Free uniforms and cleaning
- Ongoing community outreach events
- Hotel discounts
- Associate’s events throughout the year
- 401k retirement plan with company matching
- Paid Time Off (sick time)
- free meals when on-duty
- free uniform laundering service
- hotel discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
