Host/Hostess

BallenIsles Country Club•Estero, FL
•Onsite

About The Position

Verdana Village is seeking a driven, part-time Host/Hostess to join their team. This role is ideal for individuals looking to kickstart their career or gain further experience in hospitality service. The Host/Hostess will be responsible for welcoming and seating guests, managing reservations, and ensuring a positive dining experience. The ideal candidate is organized, customer-service oriented, and possesses strong communication skills. While some experience is preferred, it is not required, and beginners are welcome. Flexible scheduling, including weekends and holidays, is essential. The team has implemented strong safety protocols to ensure a secure working environment.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and speak English may be required in order to perform the duties of the job.
  • Must complete Alcohol Awareness Training.
  • Knowledge of Microsoft Office applications.
  • Knowledge of point of sales (POS) system.

Nice To Haves

  • At least a few months experience is preferred, but not required.

Responsibilities

  • Welcomes each guest with a friendly greeting and escorts to their assigned table.
  • Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures.
  • Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure.
  • Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  • Maintains reservation book, takes incoming telephone calls, and notes reservations and special requests by guests.
  • Retains knowledge of all menu items, prices, and general service procedures.
  • Responsible for standards of appearance and cleanliness in all service areas.
  • Remains visible on dining room floor and is easily accessible to guests, staff, and management.
  • Checks all tables before service to ensure proper settings.
  • Communicates guest requests and concerns to the department manager.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required by supervisor.

Benefits

  • Healthcare Benefits – Medical (if determined by the ACA measurement).
  • Retirement Benefits – 401(k) with employer match (19 years of age and older).
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