Host/Hostess - Rosella
About The Position
Join the team at Rosella, a unique sushi dining experience located inside The Grand Hotel in the heart of Kennebunkport. Known for its fresh flavors, inviting atmosphere, and exceptional hospitality, Rosella Sushi offers guests a memorable coastal dining experience just steps from Dock Square. We are currently seeking a Part-Time Host to be the first friendly face our guests see when they arrive. In this role, you’ll help create a warm and seamless guest experience by greeting guests, managing reservations and waitlists, and supporting the overall flow of service. If you are personable, organized, and thrive in a fast-paced hospitality environment, we’d love to hear from you!
Requirements
- Personable
- Organized
- Thrive in a fast-paced hospitality environment
Responsibilities
- Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.
- Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).
- Contact guests as needed to move, confirm, or adjust reservations.
- Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.
- Assist with promptly resetting tables to standard.
- Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.)
- Complete all daily side work tasks efficiently and thoroughly.
- Set up host stand, clean menus, light candles, and complete side work tasks.
- Take in person and over the phone to-go orders.
- Process payment securely, collect final bill, and coordinate handoff to guest.
- Restock host stand with clean menus, pens, charged tablet, trash removal, etc. daily.
- Keep host area clean and tidy at all times.
- Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.
- Check out with manager once shift is complete.
Benefits
- Employer-subsidized medical, dental, and vision insurance
- Company-funded $25K in complimentary life insurance and $1K/mo. in disability
- Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
- Additional Health & Wellness benefits including prescription and gym membership discounts
- Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
- Flexible and understanding work-life equality
- Family Matters Program of 3+ months paid parental leave for new parents
- 401k employer match, up to 4% of salary
- Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
- Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
- Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
- Gold Card annual complimentary restaurant allowance for managers
- Discounted lodging rates from New England Inn & Resort Association partners
- Pathways for growth and professional development including training and tuition reimbursement
- Relocation assistance to temporary employer housing
- Incentive opportunities for both hourly and managerial roles
- Supportive, open workplace culture
- Company-funded Employee Assistance Program for life and mental health resources
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
